Charterhouse Aquatics Reviews

Based on 103 customer reviews from our shopper community, Charterhouse Aquatics's overall rating is 4.54 out of 5 stars and 91% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.5

103 Reviews

Overall Rating

5 Stars

83

4 Stars

10

3 Stars

1

2 Stars

1

1 Star

8

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (103)
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Gordon.Lawrence
May 13, 2023
"Great product"
Great product, received promptly and well packaged, and great customer service
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Terry.Payne
May 12, 2023
"Reliable Service"
I often buy items from Charterhouse Aquatics and never had a problem.Items always arrive within a reasonable time frame.very good service.
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happymouse603
May 12, 2023
"Very happy"
The process whent well very happy whith the service from you.
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ticklishbear572
May 11, 2023
"Great service fast postage haven’t had…would recommend"
Great service fast postage haven’t had time to use it yet
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vatche
May 11, 2023
"What happened to Charterhouse delivery…"
What happened to Charterhouse delivery used to get everything next day through DPD now Royal Mail who are useless.
Despatched Tuesday won’t arrive until Friday at the earliest.
I gave these a second chance and will not give them a third. Finished with this company. Poor delivery and poor stock retention.
Update delivery still hasn’t arrived day four no response from Charterhouse. Will update again. Have taken a refund. I have a good mind to return the other items aswell.
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DwayneMyers
May 11, 2023
"Prompt response with order and safe…"
Prompt response with order and safe delivery of Tunze 9001DC Skimmer … Pleased with skimmer operation to date… well done Charterhouse Aquatics…Bravo!
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SandraChapman
May 11, 2023
"Amazing company to deal with"
Amazing company to deal with and there always on hand for great advice, there prices are also great and if for some reason there prices aren't the cheapest then they will happily price match.
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WilmaDixon
May 11, 2023
"Fantastic service and delivery service and excellent…"
Fantastic service and excellent customer support and excellent delivery service.
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VictorBrooks
May 10, 2023
"Great service as always"
Great service as always
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Lynette
May 10, 2023
"Hassle free shopping made a lovely…"
Hassle free shopping made a lovely change
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happyzebra552
May 10, 2023
"Happy Customer"
This was the first time I've used this company.
Competitive prices and reliable service
Will certainly use them again
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GeorgiaPeters
May 10, 2023
"Ordered Salt plus two other items"
Ordered Salt as per plus two other items
Dispatched at the same time , but when delivered, salt was not there
So called the guys and the new salt was delivered
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Pearl.Prescott
May 10, 2023
"incompetent staff and poor stock management"
Ordered a few items which was in stock and and still haven't received them after 2 month despite the fact they charged me at the point of order. Absolutely incompetent staff and poor stock management.
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JaydenBryant
May 09, 2023
"Fair pricing and quick delivery!!"
Fair pricing and quick delivery!!
Rocks look great, many thanks.
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JennieWatson
May 09, 2023
"I’ve dealt with charter house since…"
I’ve dealt with charter house since 2013 I’ve never had any issuers.. can’t fault this company at all.. products arrive on time and we’ll packed

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